Knowledgebase - Pinwheel Web Development LLC

Can I mail in my payment? At this time, we have suspended our mailing service due to delivery issues with USPS in the state...

Can I pay partial? While you are unable to partially pay an invoice, you can add credit to your account. ($10...

Do you provide discounts to non profits? Yes we do! This step requires manual verification however which our support team will handle for...

How do I cancel my service? We hate to see you go, but we understand that sometimes you need to move on. It's really easy to...

How do I change my default payment method? It's easy to change your payment method in our system. Below are the steps: First, login to...

How to add a debit or credit card To add a credit or debit card, follow the steps below: First, login to the Client Area. In...

How to setup ACH Payments Stripe ACH is the perfect way to pay and avoid any processing fees. It only takes a couple...

I accidentally canceled my service! If you canceled your service, or if your service was terminated, it can still be recovered for up...

I need to request a W9 for my business. If your business requires you to collect a W9 from us we are happy to provide one as long as you...

What happens when I don't pay for my service? If you are unable to pay for your service, please contact our billing department to setup a...